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DIGG-iT Investigator for Pittsburgh, PA Area

The DiGG-iT Investigator will join the department with a pre-hire skill set focused on writing and investigation •style research, which, with additional training, will allow him/her to perform the duties required to produce a comprehensive, thorough investigative report.

The DiGG-iT investigator will conduct web and phone based research with supplementation to their efforts through the requests of third-party searches. These efforts will aggregate information from conducting deep web research, including but not limited to:
social media, publicly accessible official state and local level records,
property and vehicle records as well as business, employment, miscellaneous and published article records.

The responsibilities and duties of a DiGG-iT investigator are extensive.
In addition to handling policies and procedures driven by company and department protocol and goals, the investigator must also be able to compile online research and permission-based database information into complete, cohesive reports that reflect a comprehensive investigative service as well as addressing client directives.

Timely, clear and concise communication of claimant demographic or investigative issues with management team preserve the integrity of the investigative product; adherence to client directives assures focus regarding depth, detail, and content of investigations; as well as meeting or exceeding expected departmental or client provided turnaround times.

The DiGG-iT investigator will be required to research the subject / claimant activity as it relates to potentially fraudulent insurance claims, primarily in the areas of workers compensation and liability. Adapting to additional assignments as they develop, including but not limited to rush assignments, additional client requests, adjustment in assignment deadlines will be met and addressed with professionalism and timeliness.

The DiGG-iT investigator must also pay regard to managing various report templates, while adhering to client directives regarding templates, as well as client restrictions relative to formatting and inclusion or exclusion of research results guided by client specific protocol.

Additionally, the DiGG-iT investigator will be responsible to manage new and ever evolving search techniques, tips and guidelines while maintaining a baseline of established research protocol, assuring accurate and relative results.

The DiGG-iT investigator will also be expected to have the ability to perform hardware and computer maintenance as necessary. The requirements may include troubleshooting internet connectivity, maintaining computer functionality at optimal levels, managing and monitoring internet speed as provided by ISP, and resolving issues in a timely manner. The investigator must also manage OS updates, security and anti-virus software, while maintaining appropriate hard drive storage space, within reasonable means.

The DiGG-iT investigator will be expected to demonstrate ethical investigative practices at all times, and demonstrate good judgment in time management and accountability. Ideally, the investigator will also have experience, in some manner, of a virtual professional relationship as it relates to specific, effective communication and how that applies to a virtual office. The investigator will need to be able to receive, interpret and respond to all communication in a primarily email fed virtual office environment.

The skillset for a DiGG-iT investigator will include a broad spectrum of proficiencies. Basic skills will include, but are not limited to:
typing 50 WPM;
follow directions;
work independently with little direction;
superior time management skills;
meeting tight deadlines;
important but not necessary if familiarity with insurance and medical terminology and claims;
prior investigative experience.

In addition, advanced skillsets for a DiGG-iT investigator would include but not be limited to:
superior proof reading, grammar and investigative report writing skills;
strategic, analytical thinking capacity;
logical deductive reasoning;
proficiency in navigating proprietary company interface systems;
permission based databases; and specialized software.

The employee must have the ability to shift focus and engage in a fluid, dynamic work environment that requires adaptability.

The desirable DiGG-iT investigator will also possess navigation ability and content familiarity with all social media.

Litigation Solutions, LLC Private Investigator Pennsylvania Agency License #525

Equal Opportunity Employer

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