Get Private Investigator Jobs

Field/Desk Investigator

  • Seaside Claims Services®
  • 09/13/21
  • Jacksonville, FL
  • 32258
  • Full-Time
The Field/Desk Investigator position is a hybrid of field and desk investigations work as described below:

Field Investigations
Our Field Investigators are considered the tip of the spear and drive the success of Seaside Claims Services. They are our clients eyes and ears in the field. The Field Investigator is responsible for surveillance of subjects, maintaining reports and documentation, and communicating with the Case Manager.

They are a crucial part of gathering information by all lawful means available, processing that information, and using the information effectively and efficiently to conduct the absolute best investigation possible.

The nature of investigative duties requires the Employee to remain inside a hot or cold vehicle for extended periods of time, and blend into surroundings so as not to call attention to themselves. This means they must be able to maintain focus and alertness for long periods of time, be comfortable with urinating in an appropriate containment device, and not smoke during surveillance. The Employee will encounter this work environment daily and must make reasonable accommodations.

They must maintain a flexible schedule, extending surveillance beyond the scheduled time as needed, since investigations are fluid and ever evolving. They must be available to work on weekends and holidays as required. In addition, the Employee must possess excellent driving capabilities and maintain a clean driving record.

Desk Investigations
The Desk Investigator is responsible for conducting pre-surveillance work-up material for the file as needed, entering the social media investigation requests into the vendor portals and monitoring progress of cases completed. They also conduct online background investigations and verify vendor final products for accuracy. They perform other investigative tasks as assigned by Case Manager such as video editing, report writing, creating DVDs, etc.

Licenses require applicants have and maintain a clean criminal history with no pending charges.
Investigator C-license (employee)

1. Perform pre-surveillance workups on claimants as needed.
2. Conduct background checks, social media scans, and other miscellaneous investigative tasks.
3. Verify information found and reported from the social media vendor.
4. Perform courier services as required.
5. Attend weekly Seaside Claims Services meetings.
6. Develop schedule for assignments with Case Manager.
7. Review new case information.
8. Follow and maintain Surveillance Checklist.
9. Carry Investigator License, Investigator Handbook, and Seaside Claims Services agency ID card during all surveillance work.
10. Conduct surveillance independently and record to SD card (no recording to internal/hard drives).
11. Maintain communication with Case Manager.
12. Create a case folder.
13. Create new Surveillance Report before starting surveillance.
14. Provide mid-day update and end-of-shift update.
15. Upload video to video file-sharing platform within 24 hours of completion of surveillance.
16. Upload surveillance update to Trackops prior to departure from surveillance.
17. Upload report and video to Trackops within 24 hours of last day of surveillance.
18. Upload all hourly documentations (time shots) to Trackops and company-provided hard drive.
19. Delete all files from laptop associated with case after completing an assignment.
20. Support and promote the Company Vision, Mission, and Core Values.
21. Perform other related tasks as assigned.

Browse other Private Investigator Jobs in Florida

  1. International Private Bank (IPB) Americas...

    Jacksonville, FL
    hoc projects and special investigations Your Skills andcovering International Private Bank preferred
  2. Private Investigator, PT

    South Jacksonville, FL
    Minimum 2-years’ experience working as a licensed private investigator, performing field surveillance in workers compensation
  3. Surveillance Investigator (Part Time) Experienced

    Fernandina Beach, FL
    should possess a current Florida class C Private Investigator license, or class CC PI Intern

    Jacksonville, FL
    Officer * Paralegal * Private Investigator * Correctional Officer * Security
  5. Surveillance Investigator (Part Time) Experienced

    Fernandina Beach, FL
    should possess a current Florida class C Private Investigator license, or class CC PI Intern
  6. Senior Child Protective Investigator -Duval...

    Jacksonville, FL
    possess operational private vehicle for use inof child protective investigative experience * Current/Active Florida

    Jacksonville, FL
    All Investigators must maintain certificationand, * Must possess operational private vehicle for use in the performance of
  8. Private Mortgage Banker

    Jacksonville, FL
    contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE positi...

    Orange Park, FL
    Officer * Paralegal * Private Investigator * Correctional Officer * Security
  10. Desktop Investigator

    Jacksonville, FL
    posses or be able to obtain a valid private investigator's license. * Strong ability to write investigative