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Surveillance Case Manager

  • Selective Investigations Incorporated
  • 07/10/19
  • Pompano Beach, FL
  • 33060
  • Full-Time
Selective Investigations, Inc. is a private investigative agency specializing in insurance claims investigations throughout the state of Florida. Our services include: surveillance, scene investigations, document retrieval, backgrounds, social media investigations, recorded statements, activity checks, asset checks, locates, notary services, and in-depth special investigations.

Employment Opportunity:
Selective Investigations is seeking an experienced Surveillance Case Manager for Pompano Beach, FL (Headquarters). The Case Manager will provide supervision and direction to investigative field staff. Responsible for monitoring the progress and quality of the investigation from beginning to end to ensure the timeliness and quality of the investigation. This position will report directly to the President.

Qualifications:
A Bachelor's degree in Criminal Justice or related field with at least (3) years of insurance claims investigative experience. Experience as a surveillance manager or any combination of education and experience appropriate to demonstrate the competencies necessary to perform the essential job functions.

Responsibilities:
Intake of surveillance assignments from client
Pre-surveillance workup of assignment and assign to an investigator
Daily communication and management of field investigators (early mornings/evenings)
Monitor the status and quality of the investigation to ensure quality results
Review and process daily updates to clients (Verbal/Written)
Process surveillance video
Review all reports prior to client delivery
Approve payroll & expenses

Requirements:
Excellent written & verbal communication
Effectively manage field investigators
Ability to prioritize, organize, and multi-task
Integrity
Able to act quickly and decisively
Ability to make sound judgments
Strong computer skills and Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook
Knowledge of cameras and video processing

Benefits:
Full Time
Pay commensurate with experience
Paid Holidays
Sick/Vacation Time
401 K
Medical Reimbursement

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